Frequently Asked Questions
- What do I need to bring? A change of clothes, a towel, water and plus swimmers and thongs for the spa area.
- Who shouldn’t use the Recovery services? Compression Therapy – if you are pregnant, have a heart condition or have a medical condition please consult your doctor first. Contrast Therapy – if you have open wounds, elderly or a child. Also a history of cardiovascular problems, hypersensitivity to the cold, multiple sclerosis, cancer, circulatory problems or have a medical condition please consult your doctor firstInfrared Sauna – if you are pregnant, have a heart condition, suffer from orthostatic hypotension, rheumatoid arthritis, claustrophobia, epilepsy or have a medical condition please consult your doctor first.
- This is new to me, is there staff available to help me?We have in-house, full-time staff to get you started. The staff are all very knowledgable and can guide you in the right direction. Careful instructions will be provided for the use of all services as well as information and education of how it works to help prevent injury and enhance performance. Feel free to share with us specific problems you are having to help decide the best treatment options to use.
- Do I need to see a doctor or get a referral?We are a non-clinical facility and do not require a referral. However, we encourage you to seek the appropriate medical attention prior to your visit if you have or think you have a serious injury. Additionally, if you have any previous medical conditions please be advised by your physician prior to your visit.